Price Match Guarantee
The Shop With Confidence Price Match Guarantee means that we will match genuine advertised prices of leading Australian in-store and online retailers.
To check whether a product qualifies for our price match guarantee, the product must meet the following criteria:
- The product must be identical in brand, colour, size, and item to the OZwool sheepskin product.
- The product must be available for sale in Australia, by a retailer operating in Australia, either in a store or online.
- The product must be immediately available to be purchased and delivered within 7 days.
- The product must be delivered from a warehouse in Australia.
- The price must be the final price in Australian dollars. The final price is inclusive of any delivery charges, service or handling fees, taxes and any other charges associated with the delivery of the product.
- The product price must not be part of a closing down sale, liquidation sale, wholesale offer or commercial quantities.
- The competitor’s price excludes finance, bundling, rebates, cash back, coupon offers, loyalty rewards or free bonus goods.
- The competitor is located in Australia
What is excluded from the Price Match Guarantee?
- Cashback and coupon offers (i.e. supplier cashback or reduced price available via paper coupon or electronic codeword)
- Commercial quantities and pricing (i.e. a reduced price not available to the public)
- Stock liquidations (i.e. competitor clearance products or goods sold by a business placed into receivership)
- Custom manufactured items
We monitor pricing on a huge range of products online and in-store – every day!
How do I request a Price Match?
Simply use our live help or email us proof of the competitor’s advertised price for the identical product at the time of purchase.
Once your price match request is verified and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method (and same term), we will happily match the price via coupon code or refund the difference to you.
What are the Price Match Guarantee exclusions?
- Offers which include cash back, bonus, bulk purchase, quantity limits or packages.
- Pricing with included delivery or installation.
- Offers not available to the general public – including trade, special event, club or membership offers.
- Clearance, seconds, refurbished, ex-demonstration or display products.
- Products shipped from or sold by third-party sellers on the marketplace, auction or classifieds websites.
- Products supplied through unauthorised distributors (known as ‘grey market’ items) or delivered directly to customers from an overseas distributor.
- Pricing errors.
- Products with pricing set significantly lower than the recommended retail price or market value.
We check our prices daily against our competitors to ensure you can shop online or instore with the confidence you are buying at the very best price, every day.
Should you find a lower advertised price for the identically stocked product elsewhere, we will happily match the price.
Ozwool Sheepskin reserve the right to terminate or amend the price match guarantee policy at any time without notice.
FOR FURTHER INFORMATION please contact us