Welcome to our Returns Page
If you have any other questions please use the contact us page to email them to us.
If your item does not meet your requirements or is not as described, you may return it for a refund of the product price, provided that it is unopened and unused. For Health reasons used items can not be returned. Use our contact form to request a return form so we can track the item. Yes, We accept returns of unopened/unused products. Manufactured to order products are not returnable. If you need to return a product please use our contact form to request return details. A restocking fee may be charged, Shipping is not refundable.
If the item is a manufactured item and there is a manufacturing flaw we will fix this.
Colour spots of natural wool colour are not considered to be manufacturing flaws